Room Mate Luca

The room and facilities are beautiful, with many amenities offered. The building is cheerful, perfectly located, with cold AC and niceties such as toiletries, a mini bar, and evening pub available. The breakfast has a generous selection, and excellent extended hours (easy for those with jet lag, or an awkward schedule). The staff were very kind and accommodating (especially the man who serves at breakfast!) and the reception staff were incredibly helpful with holding my luggage, and assisting with a taxi. I can't stress how perfect the location is - it's very quiet overall, but located perfectly for a short walk to most destinations of interest.

Lovely hotel and friendly reception staff. Davide in particular, was really helpful with tips and asking how the day had gone. As a solo traveller, it’s nice when the hotel staff make an effort to ask how your trip is going. Got upgraded for a cheap price which was great. Families exactly as advertised and comfy beds. Close to the centre and the train station, with everything within walking distance. Breakfast was very limited for me as a vegetarian, but plenty of pastries etc to stock up on to keep me going. Shame there was not really many hot vegetarian breakfast options I’ll definitely stay again

The front desk, staff, restaurant, maids, were over the top, friendly, professional, helpful, and genuinely loving their jobs, which reflected on how they treated guests. We stop regardless of the hour of night or morning, they were there to help and provide whatever you needed immediately. They followed through on any request. All of the front desk people were so lovely, helpful, kind, and made you feel like they had known you for years. They provided maps and suggested non tourist restaurants that were great. The hotel is a short walk to the Piazza della Repubblica but just far enough from tourist area affording more local places to eat. The rooms are recently renovated, and have a bit of a New York modern field to them. The bathrooms ate absolutely beautiful. There was a fabulous breakfast spread, including yogurts, fruits, pastries, oatmeal, etc. There were also attendance who offered to make you coffee from the machine. They were incredibly attentive. The morning I checked out, they had prepared a breakfast to go box for me. I don’t know any hotel who does that voluntarily. It’s a quick taxi ride to the train station.

The hotel was great, located close to the main attractions plus close to the main train station. Hotel facilities were great, and the breakfast options are excellent. The room cleaning service was also excellent and was done each day. There was a slight issue with the air conditioning one day; however the staff provide a fan until issue was resolved. We would highly recommend this hotel and would visit again when travelling to Florence.

Excellent location and a beautifully designed hotel! The staff were very polite, helpful and friendly. They were always happy to help and spoke very good English. The breakfast was very good and catered for our needs. Thank you Room Mate Luca!