Room Mate Luca, Florence

My stay was wonderful, traveling with friends and family. The rooms were beautifully designed, with thoughtful touches like chocolate treats left by our coffee table. Although our first room had a drainage issue, it was promptly resolved by Eleonora, who was attentive and proactive in addressing our concerns. A highlight of our stay was Aman, who made incredible coffee every morning—his kindness, warmth, and attentiveness truly added to our experience. I looked forward to my morning espresso and the delicious mini donuts each day. Breakfast was exceptionally good, with a variety of cakes, donuts, and other treats that made each morning special. Overall, it was a fantastic experience!

We booked this hotel very last minute (2 hours before check in as another hotel cancelled) to say this was the nicest hotel we've stayed in on a city break is an understatement From the second we arrived Erida greeted us. She was so welcoming and so friendly! We had a slight issue with a machine noise in our room and on the second morning Erida sorted this, like a true professional and was so kind. There wasn't enough she could do for us. The location is absolutely ideal for sight seeing or travellers in Florence. It's situated on a quiet road. Less than 10 mins to the train station and 5 mins to the main Duomo square! There's so many nice restaurants near too!!! I've never stayed in these hotels so I was nervous. But the service is extremely good. We were greeted by the wonderful Aman and Mariam for breakfast each day. Breakfast is on until 12pm, which was brilliant as we could go sight seeing and have breakfast early or later. The quality of the food was brilliant and by day 5 Aman greeted us as if we were family. I cannot recommend this hotel enough. I can't wait to stay in another Room Mate hotel on my travels.

My stay was wonderful, traveling with friends and family. The rooms were beautifully designed, with thoughtful touches like chocolate treats left by our coffee table. Although our first room had a drainage issue, it was promptly resolved by Eleonora, who was attentive and proactive in addressing our concerns. A highlight of our stay was Aman, who made incredible coffee every morning—his kindness, warmth, and attentiveness truly added to our experience. I looked forward to my morning espresso and the delicious mini donuts each day. Breakfast was exceptionally good, with a variety of cakes, donuts, and other treats that made each morning special. Overall, it was a fantastic experience!

The room and facilities are beautiful, with many amenities offered. The building is cheerful, perfectly located, with cold AC and niceties such as toiletries, a mini bar, and evening pub available. The breakfast has a generous selection, and excellent extended hours (easy for those with jet lag, or an awkward schedule). The staff were very kind and accommodating (especially the man who serves at breakfast!) and the reception staff were incredibly helpful with holding my luggage, and assisting with a taxi. I can't stress how perfect the location is - it's very quiet overall, but located perfectly for a short walk to most destinations of interest.

It was a great stay, very high cleaning standards and comfort levels. Functioning AC, no noise even when we stayed facing the road side. Breakfast was really nice with fresh fruit. Very helpful people at the check-in and check out process. Great location to explore Florence! We liked it so much that we extended our first stay for another three days.